SALES TEAM LEAD

KEY RESPONSIBILITIES

Team Leadership & Management

Lead, motivate, and mentor a team of sales professionals to foster a collaborative, high-performing environment.
Set clear performance goals, track progress, and conduct regular feedback and performance reviews.
Address team challenges and identify areas for improvement to enhance overall performance.
Recruit, onboard, and train new team members, ensuring alignment with company standards.
Prepare and present daily and monthly reports on sales metrics, call traffic, and team performance.
Manage freelance queries and support call center operations as needed.

Sales Performance & Quality Assurance

Monitor key sales metrics such as revenue, conversion rates, and customer satisfaction.
Conduct quality assurance reviews of sales calls, providing constructive feedback and coaching on techniques and communication skills.
Develop and implement strategies to improve sales processes and exceed revenue targets.
Ensure the team consistently delivers exceptional customer interactions and high-quality service.

Sales Strategy & Process Optimization

Analyze market trends and competitor activities to identify opportunities and refine sales strategies.
Develop and execute sales training programs to enhance team skills and product knowledge.
Collaborate with marketing, product development, and partnership teams to align sales efforts with broader company goals.
Stay updated on industry best practices, adopting innovative methodologies to optimize sales workflows.

Competitive salary based on experience and performance, with potential bonuses tied to meeting or exceeding KPIs.
Career growth opportunities for advancement within a fast-growing international company.
Flexible work model: Flexibility to work from home one day a week.
Access to online courses, workshops, and conferences to further enhance your expertise.
Office near Riga International Airport with a friendly and collaborative work environment.
Comprehensive health insurance.
Discounts on car rentals.
Regular company-sponsored events and team-building activities.

Bachelor’s degree in Business, Marketing, Sales, or related fields.
3+ years in sales, with at least 1 year in a leadership role.
Proven track record of achieving and exceeding sales targets.
Experience in the online travel industry and familiarity with call center operations is a plus.
Strong leadership, motivational, and mentoring abilities.
Excellent communication, negotiation, and presentation skills.
Analytical mindset with the ability to interpret data and trends.
Proficiency in CRM systems, sales automation tools, and IP-telephony systems.
Knowledge of sales methodologies like solution and consultative selling.
Fluent in English (additional languages are advantageous).